A. Customer Relationship Management:
1. Engage with potential and existing customers, building trust and fostering long-term relationships.
Understand customer needs and preferences to offer the best solutions.
2.Product Knowledge: Develop an in-depth understanding of our products/services and effectively communicate their features,
benefits, and value propositions to customers.
3.Sales Strategy: Implement sales strategies and techniques to meet or exceed sales targets.
4.Identify opportunities to upsell or cross-sell products/services that align with customer needs.
5.Lead Generation: Proactively seek out new business opportunities through networking, cold calling, referrals, and market research.
B.Follow up on leads and inquiries to convert them into sales.
1.Negotiation and Closing: Skillfully negotiate terms and close deals, ensuring a win-win outcome for both the customer and the company.
2.Handle objections and provide solutions that address customer concerns.
3.Market Analysis: Stay updated on market trends, competitor activities, and customer feedback to inform sales strategies and product offerings.
4.Provide insights and recommendations to management.
5.Reporting: Maintain accurate records of sales activities, customer interactions, and transactions.
6. Prepare regular sales reports and forecasts for management review.
C.Qualifications:
1.Proven experience in sales, with a track record of meeting or exceeding targets.
2.Excellent communication, negotiation, and interpersonal skills.
3.Strong customer service orientation and the ability to understand and address customer needs.
4.Ability to work independently and as part of a team in a fast-paced environment.
5.Familiarity with CRM software and sales tracking tools is a plus.
6.A high level of motivation, enthusiasm, and a passion for achieving sales success.